Dispatch and live tracking customers actually like
Automatic booking confirmations, day-before reminders and an on-the-way message with a live map. It's the experience customers expect from a delivery app, applied to your service crew.
Service Pipeline
Field service CRM with dispatch and live customer tracking
Service Pipeline is a field service CRM for crews that travel to the customer. Schedule the job, assign the crew, dispatch from your phone, and the customer gets an on-the-way email with a live tracking link showing crew location and ETA in any browser — no app download and no more "when will you be here?" calls.
Roles that protect your numbers
Invite your team by email as Admin, Manager or Staff. Staff see only their dispatched jobs — never your leads, margins or revenue. Managers see the pipeline and goals. Only Admins see billing.
Timecards and commissions on autopilot
Crews clock in and out from their phone with location stamped on the shift. Breaks, overtime and double time calculate themselves. Commission rules pay flat, percentage or tiered amounts split between whoever booked the job and whoever did the work.
What's included
- Crew dispatch with live customer tracking links
- Automatic confirmations, reminders and on-the-way emails
- Mobile timecards with location stamps, overtime and breaks
- Automatic commission calculation and payout tracking
- Admin / Manager / Staff permissions
Frequently asked questions
Do customers need an app to see the crew?
No. They get a link that opens the live map and ETA in any browser.
Can staff see my revenue?
No. Staff only ever see the jobs dispatched to them.
Ready to fill your pipeline?
7-day free trial, then $25/month for your whole team. Square stays your register.
Start 7-day free trial